HaloTile FAQs

How does the HaloTile system detect leaks earlier than traditional sensors?

Unlike floor-based sensors that only detect leaks after water has pooled, the HaloTile system can be placed above sensitive equipment, allowing it to identify leaks before they reach critical assets or the floor.

What types of facilities can benefit from HaloTile?

HaloTile is ideal for environments with sensitive equipment, including data centers, hospitals, laboratories, and other facilities where water damage could result in costly repairs, downtime, or data loss.

Can HaloTile be customized to fit specific spaces?

Yes! The HaloTile material can be cut to any shape or size, making it adaptable for various environments and allowing it to fit around obstacles for optimal leak detection coverage.

How does the system notify users of leaks or sensor issues?

The HaloTile system provides real-time monitoring and alerts via HaloHub. Notifications can be sent through SMS, email, phone call, or integrated via API, Modbus, or BACnet. It also supports visual alerts through the VINE system.

Is the HaloTile system difficult to install?

No, installation is simplified through the use of HaloClamp sensors, which utilize a single Power over Ethernet (PoE) cable for both power and data. Sensors can be daisy-chained to cover a larger area, and the system monitors the network to alert users if a sensor fails.

LeakAlert FAQs

How is LeakAlert different from traditional leak detection systems?

LeakAlert is designed with a thin, flexible material that can be cut and shaped to fit in tight spaces where traditional bulky floor-based sensors cannot reach. This makes it ideal for detecting leaks under appliances like dishwashers and refrigerators.

Do I need to replace or maintain the battery in LeakAlert sensors?

No, in most cases, you won’t need to worry about battery maintenance. The LeakAlert system can be equipped with a HydraCell backup battery that remains inactive until it comes into contact with water, allowing it to function in areas where battery maintenance is impractical.

How does LeakAlert notify me of a leak?

When a leak is detected, LeakAlert can send real-time alerts through multiple channels, including SMS, phone calls, push notifications, and emails. This ensures that you are promptly informed, no matter where you are.

Can LeakAlert automatically shut off the water supply to prevent damage?

Yes! LeakAlert can be integrated with a wireless water supply shutoff valve, allowing it to automatically turn off the water supply when a leak is detected. This feature helps minimize potential water damage and costly repairs.

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